Is this Kelsterbach hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Kelsterbach hotel have a swimming pool?

No, this Kelsterbach hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Kelsterbach hotel?

Best-rates for the Kelsterbach hotel starts from $93 per night with includes Child Friendly, TV, Balcony/Terrace, Accessibility, Security/Safety, Business Services, Bedding/Linens, Wellness Facilities, Air Conditioner, Wheelchair Accessible, Bar, Toiletries, Guest Services, Breakfast, Laundry, Transportation/Shuttle, Sports/Activities, Restaurant, Internet, Parking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Kelsterbach hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Kelsterbach hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Kelsterbach hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Kelsterbach hotel?

Based on the information reported by the owner or manager, the Kelsterbach hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Kelsterbach hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hey Lou Hotel Frankfurt Airport | Hotel in Kelsterbach

8.4 (908 Reviews) | 1 Bathroom

Kelsterbach Hotel | Hey Lou Hotel Frankfurt Airport

Hotel in Kelsterbach

Riverfront hotel with a restaurant, in the vicinity of The Squaire
A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include self parking, a business center, and conference space.
Housekeeping is available on request.
Hey Lou Hotel Frankfurt Airport offers 234 air-conditioned accommodations with hair dryers and complimentary toiletries. Cable television is provided. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Shower

Free toiletries

Toilet paper

Hair dryer

Toothbrush and toothpaste (on request)

Soap

Shampoo

Towels

Bedroom

Blackout drapes/curtains

Air conditioning

Hypo-allergenic bedding

Bed sheets

Connecting rooms available

Desk

Iron/ironing board (on request)

Desk chair

Water-efficient toilets only

Laptop-friendly workspace

Soundproofing

Breakfast

1 restaurant

1 bar

Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:00 AM on weekends: EUR 19.95 for adults and EUR 9.95 for children

Parking

Wheelchair-accessible parking and van parking available

Electric car charging station on site

Free roundtrip airport shuttle from 6:00 AM - 10:30 PM

Self parking on site (EUR 15.00 per day)

Airport shuttle at scheduled times, on request

Accessibility

Area rugs in room

Visual alarms in hallways

Wheelchair-accessible van parking

Well-lit path to entrance

Handrails in stairways

Wheelchair-accessible registration desk

Wheelchair-accessible registration desk height (inches): 2

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator door width (inches): 2

Wheelchair-accessible parking

Wheelchair-accessible public washroom

20 on-site accessible parking spaces

Stairway handrail height (inches): 1

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Braille signage

Stair-free path to entrance

Accessible airport shuttle

Elevator

Wheelchair-accessible business center

Wheelchair-accessible restaurant

Activities

Bike repair services

Bike parking

Bicycle tour information

Bike storage

Hiking/biking trails

Bike cleaning

Entertainment

Cable channels

General

24-hour business center

Conference space (1421 square feet)

Meeting rooms - 4

Front-desk safe

Vending machine

Elevator

Spanish

Portuguese

English

German

Serbian

Dutch

Turkish

Italian

French

Romanian

100% renewable energy

Smoke-free property

Guest Services

Travel crib

Soundproofed rooms

Children's games

Luggage storage

Multilingual staff

Change of bedsheets (on request)

Housekeeping (on request)

Change of towels (on request)

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Terrace

Garden

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available early check-in is available for a fee early check-in subject to availability late check-in subject to availability

Check-out

A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! one child 6 years old or younger stays free when using existing bedding. rollaway/extra beds are not available.

Payment Policy

Fee for buffet breakfast: approximately eur 19.95 for adults and eur 9.95 for children self parking fee: eur 15.00 per day pet fee: eur 19.95 per pet, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of eur 19.95 per pet, per night service animals are welcome, and are exempt from fees welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

Reviews

Karim

Jan 16, 2026 07:13:33 PM

Review Score: 8

Summary: Hotel is 30 minutes From airport not as described. also airport shuttle runs in the morning and afternoon with a 5 hour break- none of that is explained on the site

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Double Room, 1 King Bed, Non Smoking Room Size: 194 square feet m² 1 King Bed	General Private bathroom, Square feet - 194, Ping - 5, No cribs (infant beds), Number of bedrooms - 1, Square meters - 18, Pets not allowed, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 King Bed, Non Smoking Room Size: 194 square feet m² 1 King Bed	General Private bathroom, Square feet - 194, Ping - 5, Number of bedrooms - 1, Square meters - 18, Lever door handles, Pets not allowed, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds
Standard Twin Room, 2 Twin Beds, Non Smoking Room Size: 193 square feet m² 2 Twin Beds	General Private bathroom, Square feet - 193, Ping - 5, No cribs (infant beds), Number of bedrooms - 1, Square meters - 18, Pets not allowed, Bed count minimum 2, Bed count maximum 2
Standard Single Room, 1 Twin Bed, Non Smoking Room Size: 194 square feet m² 1 Twin Bed	General Wheelchair-width doorways, Ping - 5, Shower grab bar height (inches) - 2, Doorway wheelchair width (inches) - 2, Number of bedrooms - 1, Low counters/sink height (inches) - 1, Low counters/sink height (centimeters) - 2, Square feet - 194, Roll-in shower width (centimeters) - 4, Height-adjustable showerhead, Bathroom emergency pull cord, Bed count minimum 1, Grab bar - in shower, Low-height counters/sink, Square meters - 18, Doorway wheelchair width (centimeters) - 4, Pets not allowed, Roll-in shower width (inches) - 2, Wheelchair accessible, Free cribs/infant beds, Lowered peephole/view port in door, Portable shower seat, Private bathroom, Shower grab bar height (centimeters) - 4, Roll-in shower, Bed count maximum 1
Family Room Room Size: m² 3 Double Bed and Twin Beds	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, No cribs (infant beds), Bed count maximum 3, Number of bathrooms - 2, Bed count minimum 3