Meliá Madrid Serrano | Hotel in Madrid
Hotel in Castellana, Madrid
Set in a privileged location in Madrid’s Salamanca district, set next to the well known Calle Serrano Street and 1.2 mi from the Bernabeu Stadium. Its comfortable, air-conditioned in the summer season rooms at the Meliá Madrid Serrano feature modern décor and include flat-screen satellite TV, pillow menu and WiFi, along with private bathroom and premium toiletries. The hotel also dedicates some of its areas to The Level exclusive rooms and services, where The Level guests have private access to The Level Lounge with a private terrace on the 7th floor. Guests can enjoy premium drinks, snacks and tapas in an elegant and relaxed atmosphere. There is also a private lounge and a working area with internet access. Other services for The Level guests include private check-in and check-out service, private buffet breakfast, pillow menu, Nespresso space and superior bathroom amenities and toiletries. A varied buffet breakfast is available every morning. The Arado Restaurant is a new modern outlet, all-day dinning concept, offering opened kitchen from 11 am to 1 am. The restaurant offers a mix of flavors and kitchen with local and high quality produce. Other facilities available at Meliá Madrid Serrano include a fully-equipped gym and 11 meeting rooms with capacity for 300 people. There is paid public parking available with direct access to the hotel. The hotel has many metro stations nearby. It is well connected with the city center, which is a 10-minute metro ride away via Rubén Darío Metro Station, 656 feet away. It also has easy access to the A-2 and M-30 Motorway.
Meliá Madrid Serrano is located in Madrid.
This 337 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Guest Services, Breakfast, Heating, and several others. This is a 4 star rated property and has over 3192 reviews with the average score of 8.7 . Coming to Madrid and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 337 Bedrooms Hotel if you want to learn more about this place in Madrid. These details are authentic, as they are provided by our partner, booking.com.
This Meliá Madrid Serrano in Madrid is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Meliá Madrid Serrano”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Restaurant
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Fruit
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Bar
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Coffee house on site
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Wine/Champagne
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Breakfast in the room
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Parking
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Wheelchair accessible
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Lowered sink
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Toilet with grab rails
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Bathroom emergency cord
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Solarium
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Public Bath
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Wifi in all areas
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Safe
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Non-smoking rooms
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Facilities for disabled guests
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Soundproof rooms
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Elevator
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Air conditioning
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Family rooms
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Heating
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Smoke-free property
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Car rental
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24-hour front desk
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Express check-in/out
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Currency exchange
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Packed lunches
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Daily housekeeping
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Baggage storage
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Grocery deliveries
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Suit press
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Meeting/Banquet facilities
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Fax/Photocopying
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Ironing service
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Room service
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Laundry
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Tour desk
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Free Wifi
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Internet
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Wifi
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Picnic area
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Outdoor pool (seasonal)
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Outdoor furniture
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Outdoor pool
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Sun deck
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Terrace
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Smoke alarms
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CCTV in common areas
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Security alarm
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Key access
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Key card access
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CCTV outside property
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Fire extinguishers
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24-hour security
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Mobile app for room service
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Beach chairs/Loungers
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Swimming pool
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Rooftop pool
Policies
All cots are subject to availability, please note, when booking more than 9 rooms, different policies and additional supplements may apply, please note that guests must present the credit card used to make the reservation on arrival, the hotel has air conditioning or heating depending on the season, outdoor pool open during the summer seasonguests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, swimming pool: closed from wed, sep 16, 2026 until thu, dec 31, 2026
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
|
Standard Double or Twin Room
Room Type:
Double
Room Size:
22 m2
|
Food & DrinkTea/Coffee maker, MinibarBathroomPrivate bathroom, Toilet, Body soap, Shower, Toilet paper, Towels, Conditioner, Shampoo, HairdryerMedia & TechnologyTelephone, Cable channels, Flat-screen TV, TVGeneralHardwood or parquet floors, Privacy curtain, Smoke alarm, Key access, Key card access, Air conditioning, Trash cans, HeatingInternetWireless internetViewViewKitchenElectric kettleBedroomLinens, Wardrobe or closetRoom amenitiesFeather pillow, Clothes rack, Socket near the bedAccessibilityRaised toilet, Roll-in shower |
|
Premium Double or Twin Room
Room Type:
Double
Room Size:
25 m2
|
Food & DrinkTea/Coffee maker, MinibarBathroomPrivate bathroom, Toilet, Body soap, Shower, Toilet paper, Towels, Conditioner, Shampoo, HairdryerGeneralHardwood or parquet floors, Privacy curtain, Smoke alarm, Safety deposit box, Key access, Key card access, Air conditioning, Trash cans, HeatingMedia & TechnologyTelephone, Cable channels, TVInternetWireless internetViewViewKitchenElectric kettleBedroomLinens, Wardrobe or closetRoom amenitiesFeather pillow, Clothes rack, Socket near the bedAccessibilityRaised toilet |
|
The Level Room
Room Type:
Double
Room Size:
25 m2
|
Food & DrinkTea/Coffee maker, Minibar, Bottle of waterBathroomPrivate bathroom, Bathrobe, Toilet, Shampoo, Toothbrush, Body soap, Shower, Toilet paper, Towels, Conditioner, Slippers, HairdryerGeneralHardwood or parquet floors, Privacy curtain, Smoke alarm, Safety deposit box, Key access, Key card access, Air conditioning, Trash cans, HeatingMedia & TechnologyTelephone, Cable channels, TVInternetWireless internetViewViewKitchenCoffee machine, Electric kettleServicesExecutive lounge accessBedroomLinens, Wardrobe or closetAccessibilityRaised toilet, Upper floors accessible by elevatorRoom amenitiesFeather pillow, Clothes rack, Socket near the bedExclusive servicesFree newspapers and magazines in the executive lounge, Free gym access, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge |
|
The Level Premium Room
Room Type:
Double
Room Size:
32 m2
|
Food & DrinkTea/Coffee maker, Minibar, Bottle of waterBathroomSlippers, Private bathroom, Bathrobe, Toilet, Shampoo, Toothbrush, Body soap, Shower, Toilet paper, Towels, Conditioner, Free toiletries, HairdryerGeneralHardwood or parquet floors, Privacy curtain, Smoke alarm, Safety deposit box, Key access, Key card access, Air conditioning, Trash cans, HeatingMedia & TechnologyRadio, Telephone, Cable channels, TVInternetWireless internetLiving AreaSofaViewViewKitchenCoffee machine, Electric kettleServicesExecutive lounge accessBedroomLinens, Wardrobe or closetAccessibilityRaised toilet, Upper floors accessible by elevatorRoom amenitiesSofa bed, Feather pillow, Clothes rack, Socket near the bedEntertainment & Family ServicesBooks, DVDs, or music for childrenExclusive servicesFree gym access, Complimentary breakfast in the executive lounge, Free newspapers and magazines in the executive lounge, Private check-in/out in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge |
|
Grand Premium The Level with Bathtub
Room Type:
Double
Room Size:
40 m2
|
Food & DrinkTea/Coffee maker, Minibar, Bottle of waterBathroomToilet paper, Private bathroom, Bathrobe, Toilet, Shampoo, Toothbrush, Body soap, Shower, Bath, Towels, Conditioner, Slippers, HairdryerGeneralHardwood or parquet floors, Privacy curtain, Smoke alarm, Safety deposit box, Key access, Key card access, Air conditioning, Trash cans, HeatingMedia & TechnologyTelephone, Cable channels, TVLiving AreaSeating areaViewViewKitchenCoffee machine, Electric kettleServicesExecutive lounge accessBedroomLinens, Wardrobe or closetRoom amenitiesFeather pillow, Clothes rack, Socket near the bedEntertainment & Family ServicesBooks, DVDs, or music for childrenAccessibilityRaised toiletExclusive servicesPrivate check-in/out in the executive lounge |
|
Supreme Double Room
Room Type:
Double
Room Size:
25 m2
|
Food & DrinkTea/Coffee maker, MinibarBathroomPrivate bathroom, Bathrobe, Toilet, Shampoo, Body soap, Shower, Toilet paper, Towels, Conditioner, Slippers, HairdryerGeneralHardwood or parquet floors, Privacy curtain, Smoke alarm, Safety deposit box, Key access, Key card access, Air conditioning, Trash cans, Iron, HeatingMedia & TechnologyTelephone, Cable channels, TVInternetWireless internetViewCity view, ViewKitchenElectric kettleBedroomLinens, Wardrobe or closetRoom amenitiesFeather pillow, Clothes rack, Socket near the bedAccessibilityRaised toilet |
|
Triple Room
Room Type:
Triple
Room Size:
26 m2
|
Food & DrinkTea/Coffee maker, MinibarBathroomPrivate bathroom, Toilet, Body soap, Shower, Toilet paper, Towels, Conditioner, Shampoo, HairdryerMedia & TechnologyTelephone, Cable channels, TVGeneralHardwood or parquet floors, Privacy curtain, Smoke alarm, Key access, Key card access, Air conditioning, Trash cans, HeatingInternetWireless internetLiving AreaSofaViewViewKitchenElectric kettleBedroomLinens, Wardrobe or closetRoom amenitiesSofa bed, Feather pillow, Clothes rack, Socket near the bedAccessibilityRaised toilet |
|
Connecting Premium Room
Room Type:
Double
Room Size:
50 m2
|
Food & DrinkTea/Coffee maker, MinibarBathroomPrivate bathroom, Toilet, Body soap, Shower, Toilet paper, Towels, Conditioner, Shampoo, HairdryerGeneralHardwood or parquet floors, Interconnected room(s) available, Smoke alarm, Safety deposit box, Key access, Key card access, Air conditioning, Trash cans, HeatingMedia & TechnologyTelephone, Cable channels, TVViewViewKitchenElectric kettleBedroomLinens, Wardrobe or closetRoom amenitiesFeather pillow, Clothes rack, Socket near the bedAccessibilityRaised toilet |
|
Junior Suite The Level
Room Type:
Double
Room Size:
40 m2
|
Food & DrinkTea/Coffee maker, Minibar, Bottle of waterBathroomPrivate bathroom, Bathrobe, Toilet, Shampoo, Toothbrush, Body soap, Shower, Toilet paper, Towels, Conditioner, Slippers, HairdryerGeneralHardwood or parquet floors, Privacy curtain, Smoke alarm, Safety deposit box, Key access, Key card access, Air conditioning, Trash cans, HeatingMedia & TechnologyTelephone, Cable channels, TVLiving AreaSofa, Seating areaInternetWireless internetKitchenCoffee machine, Electric kettleServicesExecutive lounge accessBedroomLinens, Wardrobe or closetAccessibilityRaised toilet, Upper floors accessible by elevatorRoom amenitiesFeather pillow, Clothes rack, Socket near the bedEntertainment & Family ServicesBooks, DVDs, or music for childrenExclusive servicesFree gym access, Complimentary breakfast in the executive lounge, Free newspapers and magazines in the executive lounge, Private check-in/out in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge |
|
Family Room
Room Type:
Family
Room Size:
28 m2
|
Food & DrinkTea/Coffee maker, MinibarBathroomPrivate bathroom, Toilet, Body soap, Shower, Toilet paper, Towels, Conditioner, Shampoo, HairdryerMedia & TechnologyTelephone, Cable channels, TVGeneralHardwood or parquet floors, Privacy curtain, Smoke alarm, Key access, Key card access, Air conditioning, Trash cans, HeatingInternetWireless internetLiving AreaSofaViewViewKitchenElectric kettleBedroomLinens, Wardrobe or closetRoom amenitiesSofa bed, Feather pillow, Clothes rack, Socket near the bedAccessibilityRaised toilet |
|
Grand Premium The Level with Bathtub (2 Adults + 2 Children)
Room Type:
Double
Room Size:
40 m2
|
Food & DrinkTea/Coffee maker, Minibar, Bottle of waterBathroomToilet paper, Private bathroom, Bathrobe, Toilet, Shampoo, Toothbrush, Body soap, Shower, Bath, Towels, Conditioner, Slippers, HairdryerGeneralHardwood or parquet floors, Privacy curtain, Smoke alarm, Safety deposit box, Key access, Key card access, Air conditioning, Trash cans, HeatingMedia & TechnologyTelephone, Cable channels, TVLiving AreaSeating areaViewViewKitchenCoffee machine, Electric kettleServicesExecutive lounge accessBedroomLinens, Wardrobe or closetRoom amenitiesFeather pillow, Clothes rack, Socket near the bedEntertainment & Family ServicesBooks, DVDs, or music for childrenAccessibilityRaised toiletExclusive servicesPrivate check-in/out in the executive lounge |
|
Melia Room Patio Garden View
Room Type:
Double
Room Size:
22 m2
|
Food & DrinkTea/Coffee maker, MinibarBathroomPrivate bathroom, Toilet, Body soap, Shower, Toilet paper, Towels, Conditioner, Shampoo, HairdryerMedia & TechnologyTelephone, Cable channels, Flat-screen TV, TVGeneralHardwood or parquet floors, Privacy curtain, Smoke alarm, Key access, Key card access, Air conditioning, Trash cans, HeatingInternetWireless internetViewGarden view, ViewKitchenElectric kettleBedroomLinens, Wardrobe or closetRoom amenitiesFeather pillow, Clothes rack, Socket near the bedAccessibilityRaised toilet |
|
Melia Room Exterior View
Room Type:
Double
Room Size:
22 m2
|
Food & DrinkTea/Coffee maker, MinibarBathroomPrivate bathroom, Toilet, Body soap, Shower, Toilet paper, Towels, Conditioner, Shampoo, HairdryerMedia & TechnologyTelephone, Flat-screen TV, TVGeneralHardwood or parquet floors, Privacy curtain, Smoke alarm, Key access, Key card access, Air conditioning, Trash cans, HeatingInternetWireless internetViewCity view, ViewKitchenElectric kettleBedroomLinens, Wardrobe or closetRoom amenitiesFeather pillow, Clothes rack, Socket near the bedAccessibilityRaised toilet |
|
Premium The Level Room with Bathtub
Room Type:
Double
Room Size:
32 m2
|
Food & DrinkTea/Coffee maker, Minibar, Bottle of waterBathroomSlippers, Toilet paper, Private bathroom, Bathrobe, Toilet, Shampoo, Toothbrush, Body soap, Shower, Bath, Towels, Conditioner, Free toiletries, HairdryerMedia & TechnologyTelephone, Cable channels, TVGeneralHardwood or parquet floors, Privacy curtain, Smoke alarm, Key access, Key card access, Air conditioning, Trash cans, HeatingInternetWireless internetViewViewKitchenCoffee machine, Electric kettleServicesExecutive lounge accessBedroomLinens, Wardrobe or closetRoom amenitiesFeather pillow, Clothes rack, Socket near the bedEntertainment & Family ServicesBooks, DVDs, or music for childrenAccessibilityRaised toiletExclusive servicesPrivate check-in/out in the executive lounge |
|
Suite The Level
Room Type:
Double
Room Size:
50 m2
|
Food & DrinkTea/Coffee maker, Minibar, Bottle of waterBathroomPrivate bathroom, Bathrobe, Bath or shower, Toilet, Shampoo, Toothbrush, Body soap, Shower, Toilet paper, Towels, Conditioner, Slippers, HairdryerMedia & TechnologyTelephone, Cable channels, TVGeneralHardwood or parquet floors, Privacy curtain, Smoke alarm, Key access, Key card access, Air conditioning, Trash cans, HeatingLiving AreaSeating areaInternetWireless internetViewCity view, ViewKitchenCoffee machine, Electric kettleServicesExecutive lounge accessBedroomLinens, Wardrobe or closetRoom amenitiesSofa bed, Feather pillow, Clothes rack, Socket near the bedEntertainment & Family ServicesBooks, DVDs, or music for childrenAccessibilityRaised toiletExclusive servicesPrivate check-in/out in the executive lounge |
|
Supreme Comunicated
Room Type:
Double
Room Size:
46 m2
|
Food & DrinkTea/Coffee maker, MinibarBathroomPrivate bathroom, Toilet, Body soap, Shower, Toilet paper, Towels, Conditioner, Shampoo, HairdryerMedia & TechnologyTelephone, Flat-screen TV, TVGeneralHardwood or parquet floors, Privacy curtain, Interconnected room(s) available, Smoke alarm, Key access, Key card access, Air conditioning, Trash cans, HeatingInternetWireless internetViewCity view, ViewLiving AreaDining areaKitchenElectric kettleBedroomLinens, Wardrobe or closetRoom amenitiesFeather pillow, Clothes rack, Socket near the bedAccessibilityRaised toilet |
|
Melia The Level Communicated
Room Type:
Double
Room Size:
46 m2
|
Food & DrinkTea/Coffee maker, Minibar, Bottle of waterBathroomPrivate bathroom, Toilet, Shampoo, Toothbrush, Body soap, Shower, Toilet paper, Towels, Conditioner, Slippers, HairdryerMedia & TechnologyTelephone, Cable channels, Flat-screen TV, TVGeneralHardwood or parquet floors, Privacy curtain, Interconnected room(s) available, Smoke alarm, Key access, Key card access, Air conditioning, Trash cans, HeatingLiving AreaDesk, SofaInternetWireless internetViewViewKitchenCoffee machine, Electric kettleServicesExecutive lounge accessBedroomLinens, Wardrobe or closetAccessibilityRaised toilet, Upper floors accessible by elevatorRoom amenitiesHypoallergenic pillow, Feather pillow, Clothes rack, Socket near the bedEntertainment & Family ServicesBooks, DVDs, or music for childrenExclusive servicesFree gym access, Complimentary breakfast in the executive lounge, Free newspapers and magazines in the executive lounge, Private check-in/out in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge |
|
Grand Premium The Level Communicated
Room Type:
Double
Room Size:
60 m2
|
Food & DrinkTea/Coffee maker, Minibar, Bottle of waterBathroomToilet paper, Private bathroom, Bathrobe, Toilet, Shampoo, Toothbrush, Shower, Bath, Towels, Conditioner, Slippers, HairdryerMedia & TechnologyTelephone, Cable channels, Flat-screen TV, TVGeneralHardwood or parquet floors, Privacy curtain, Interconnected room(s) available, Smoke alarm, Key access, Key card access, Air conditioning, Trash cans, HeatingLiving AreaSofa, Seating areaInternetWireless internetViewGarden view, ViewKitchenCoffee machine, Electric kettleBedroomLinens, Wardrobe or closetAccessibilityRaised toilet, Upper floors accessible by elevatorRoom amenitiesClothes rack, Socket near the bedExclusive servicesFree newspapers and magazines in the executive lounge, Free gym access, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at property?
Check-in time for Meliá Madrid Serrano starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the property have a swimming pool?
Yes, this Meliá Madrid Serrano has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the Meliá Madrid Serrano starts from $367 per night with includes Bedding/Linens, Restaurant, Toiletries, Parking, Pool, Accessibility, Transportation/Shuttle, Sports/Activities, Wellness Facilities, Entertainment, Child Friendly, View, Security/Safety, Bar, Guest Services, Breakfast, Heating, Kitchen, Ocean View, Business Services, Internet, Laundry, Air Conditioner, Wheelchair Accessible, Balcony/Terrace, Oceanfront with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Meliá Madrid Serrano is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the Meliá Madrid Serrano indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
