RedLevel at Gran Meliá Palacio de Isora | Hotel in Alcalá

| 8.3 (278 Reviews) |   Pet Friendly  8 Bathrooms  23 Guests
Alcala Hotel | RedLevel at Gran Meliá Palacio de Isora

Hotel in Alcala, Alcalá

This adults-only oceanfront complex offers outdoor pool with Balinese beds and hydromassage loungers. Each room has a private terrace with ocean or garden views. The Red Level at Gran Melia Palacio de Isora is an exclusive private area of the Gran Melia Palacio de Isora. Guests have access to all hotel facilities, including a wide range of international restaurants, 8 bars, including a beach bar, a lagoon-style infinity pool, sun terrace and tennis courts. Each spacious, elegant room at the Red Level comes with a coffee machine, an iPod dock and free WiFi. Bathrooms include a hydromassage shower and an over-sized bath tub. The exclusive Red Level lounge offers free tea and coffee all day. It also includes a poolside bar service and a business center. There is direct access to Alcalà Beach from the hotel. 40 minutes’ drive from Las Cañadas del Teide National Park, and 35 minutes from Tenerife Reina Sofia Airport. The center of Alcalá is a 10-minute walk away. Please note that all guests at this hotel must be 16 years old or older.

RedLevel at Gran Meliá Palacio de Isora is located in Alcalá.

This 90 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Laundry, Pet Friendly, Oceanfront, and several others. This is a 5 star rated property and has over 278 reviews with the average score of 8.3 . Coming to Alcalá and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 90 Bedrooms Hotel if you want to learn more about this place in Alcalá. These details are authentic, as they are provided by our partner, booking.com.

This RedLevel at Gran Meliá Palacio de Isora in Alcalá is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “RedLevel at Gran Meliá Palacio de Isora”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Designated Smoking Area
View
Wheelchair Accessible
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Guest Services
Entertainment
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Fruit
  • Restaurant
  • Special diet meals (on request)
  • Snack bar
  • Wine/Champagne
Parking
  • Private Parking
  • Electric vehicle charging station
  • Parking
  • Free parking
  • Parking garage
  • Accessible parking
  • Parking on site
Activities
  • Live music/Performance
  • Massage chair
  • Private beach area
  • Massage
  • Beachfront
  • Evening entertainment
  • Hot tub/Jacuzzi
  • Public Bath
  • Themed dinners
  • Diving
  • Live sports events (broadcast)
  • Sauna
  • Spa facilities
  • Beach
  • Aerobics
  • Tennis equipment
  • Canoeing
  • Windsurfing
  • Cycling
  • Happy hour
  • Personal trainer
  • Locker rooms
  • Hiking
  • Spa lounge/Relaxation area
  • Fishing
  • Archery
General
  • Facilities for disabled guests
  • Adults only
  • Air conditioning
  • Pet friendly
  • Elevator
  • Soundproof rooms
  • Designated smoking area
  • Safe
Guest Services
  • Ironing service
  • Pet bowls
  • Suit press
  • Valet parking
  • Daily housekeeping
  • 24-hour front desk
  • Airport shuttle (additional charge)
  • Business center
  • Concierge
  • Room service
  • Private check-in/out
  • Airport shuttle
  • Hair/Beauty salon
  • Car rental
  • Meeting/Banquet facilities
  • Tour desk
  • Laundry
  • Currency exchange
  • Fax/Photocopying
  • Baggage storage
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Garden
  • Sun deck
Security/Safety
  • 24-hour security
  • Key card access
  • Key access
  • Fire extinguishers
  • Smoke alarms
Transportation/Shuttle
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18 and the maximum age for check-in is 18
Pet Policy
Pets are allowed upon request and charges may apply.

Please note that guests must present the credit card used to make the reservation on arrival, please note that all guests at this hotel must be 16 years old or older, guests with half-board reservations may choose 3 à la carte courses in the restaurant of their choice. the package includes all 7 restaurants, please note the published rates for stays on 24 december and 31 december include a mandatory fee for the buffet gala dinner held on those evenings at the pangea restaurant, please note, when booking more than 9 rooms, different policies and additional supplements may apply, pets are allowed, 80€ per dog/day with a maximum of 2 per room.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.22
Location:
9.15
Staff:
9.38
Facilities:
9.21
Comfort:
9.49
Cleanliness:
9.49
jane
Apr 1, 2026 07:00:00 AM
Review Score:   10
Jersey
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Lovely hotel. There wasn't much to do outside the hotel.
Negative: Location
See All Reviews

Room Arrangement

Room Info Facilities
Redlevel Villa with Private Pool
Room Type: Villa
Room Size: 400 m2
1 King bed(s) Bed

Food & Drink

Minibar, Fruit, Bottle of water, Tea/Coffee maker

Bathroom

Shower, Spa tub, Bathtub, Shampoo, Additional bathroom, Toilet, Bathrobe, Slippers, Guest bathroom, Toothbrush, Private bathroom, Bidet, Free toiletries, Conditioner, Body soap, Shower cap, Hairdryer, Towels, Toilet paper

General

Private entrance, Iron, Air conditioning, Key card access, Tile/Marble floor, Trash cans, Fire extinguisher, Ironing facilities, Laptop safe, Smoke Alarm, Safe

Media & Technology

iPod dock, Satellite channels, Flat-screen TV, Telephone

Living Area

Sofa, Sitting area, Dining area, Desk

Bedroom

Linens, Wardrobe or closet, Walk-in closet

Internet

Wireless internet

Services

Wake-up service, Executive lounge access

Kitchen

Electric kettle, Dining table, Coffee machine

Outdoors

Terrace, Outdoor furniture, Private pool, Outdoor dining area

View

Garden view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Hypoallergenic pillow, Sofa bed, Feather pillow, Clothes rack, Non-feather pillow

Pool and Spa

Pool towels

Exclusive services

Concierge services, Complimentary snacks and drinks in the executive lounge all day, Complimentary breakfast in the executive lounge, Free newspapers and magazines in the executive lounge, Private check-in/out in the executive lounge, Free gym access, Access to private pool
RedLevel Junior Suite Large Terrace and Hot Tub
Room Type: Double
Room Size: 93 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Shower, Bidet, Toilet, Conditioner, Bathtub, Shampoo, Shower cap, Bathrobe, Free toiletries, Toothbrush, Hairdryer, Slippers, Towels, Toilet paper, Body soap, Private bathroom

General

Iron, Air conditioning, Key card access, Tile/Marble floor, Trash cans, Ironing facilities, Laptop safe, Smoke Alarm, Safe

Media & Technology

iPod dock, Satellite channels, Flat-screen TV, Telephone

Activities

Hot tub

Living Area

Sofa, Sitting area

Internet

Wireless internet

Services

Wake-up service, Executive lounge access

Kitchen

Electric kettle, Dining table, Coffee machine

Bedroom

Linens, Wardrobe or closet

Outdoors

Outdoor furniture, Terrace

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Hypoallergenic pillow, Sofa bed, Feather pillow, Clothes rack, Non-feather pillow

Pool and Spa

Pool towels

Exclusive services

Concierge services, Complimentary snacks and drinks in the executive lounge all day, Complimentary breakfast in the executive lounge, Free newspapers and magazines in the executive lounge, Private check-in/out in the executive lounge, Free gym access, Access to private pool
Red Level Junior Suite Front Ocean View with Whirlpool
Room Type: Double
Room Size: 54 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Shower, Bidet, Toilet, Conditioner, Bathtub, Shampoo, Shower cap, Bathrobe, Free toiletries, Toothbrush, Hairdryer, Slippers, Towels, Toilet paper, Body soap, Private bathroom

General

Iron, Air conditioning, Key card access, Tile/Marble floor, Trash cans, Ironing facilities, Laptop safe, Smoke Alarm, Safe

Media & Technology

iPod dock, Satellite channels, Flat-screen TV, Telephone

Activities

Hot tub

Outdoors

Outdoor furniture, Balcony

Living Area

Sofa, Sitting area

Internet

Wireless internet

Services

Wake-up service, Executive lounge access

Kitchen

Electric kettle, Dining table, Coffee machine

Bedroom

Linens, Wardrobe or closet

View

Sea view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Hypoallergenic pillow, Sofa bed, Feather pillow, Clothes rack, Non-feather pillow

Pool and Spa

Pool towels

Exclusive services

Concierge services, Complimentary snacks and drinks in the executive lounge all day, Complimentary breakfast in the executive lounge, Free newspapers and magazines in the executive lounge, Private check-in/out in the executive lounge, Free gym access, Access to private pool
Redlevel Deluxe Partial Ocean View with Whirlpool
Room Type: Double
Room Size: 54 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Shower, Bidet, Toilet, Conditioner, Bathtub, Shampoo, Shower cap, Bathrobe, Free toiletries, Toothbrush, Hairdryer, Slippers, Towels, Toilet paper, Body soap, Private bathroom

General

Iron, Air conditioning, Key card access, Tile/Marble floor, Trash cans, Ironing facilities, Laptop safe, Smoke Alarm, Safe

Media & Technology

iPod dock, Satellite channels, Flat-screen TV, Telephone

Activities

Hot tub

Outdoors

Outdoor furniture, Balcony

Living Area

Sofa, Sitting area

Internet

Wireless internet

Services

Wake-up service, Executive lounge access

Kitchen

Electric kettle, Dining table, Coffee machine

Bedroom

Linens, Wardrobe or closet

View

Sea view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Hypoallergenic pillow, Sofa bed, Feather pillow, Clothes rack, Non-feather pillow

Pool and Spa

Pool towels

Exclusive services

Concierge services, Complimentary snacks and drinks in the executive lounge all day, Complimentary breakfast in the executive lounge, Free newspapers and magazines in the executive lounge, Private check-in/out in the executive lounge, Free gym access, Access to private pool
Red Level Junior Suite Front Ocean View
Room Type: Double
Room Size: 54 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Shower, Bidet, Toilet, Conditioner, Bathtub, Shampoo, Shower cap, Bathrobe, Free toiletries, Toothbrush, Hairdryer, Slippers, Towels, Toilet paper, Body soap, Private bathroom

General

Iron, Air conditioning, Key card access, Tile/Marble floor, Trash cans, Ironing facilities, Laptop safe, Smoke Alarm, Safe

Media & Technology

iPod dock, Satellite channels, Flat-screen TV, Telephone

Outdoors

Outdoor furniture, Balcony

Living Area

Sofa, Sitting area

Internet

Wireless internet

Services

Wake-up service, Executive lounge access

Kitchen

Electric kettle, Dining table, Coffee machine

Bedroom

Linens, Wardrobe or closet

View

Sea view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Hypoallergenic pillow, Sofa bed, Feather pillow, Clothes rack, Non-feather pillow

Pool and Spa

Pool towels
Redlevel Deluxe Partial Ocean View
Room Type: Double
Room Size: 54 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Shower, Bidet, Toilet, Conditioner, Bathtub, Shampoo, Shower cap, Bathrobe, Free toiletries, Toothbrush, Hairdryer, Slippers, Towels, Toilet paper, Body soap, Private bathroom

General

Iron, Air conditioning, Key card access, Tile/Marble floor, Trash cans, Ironing facilities, Laptop safe, Smoke Alarm, Safe

Media & Technology

iPod dock, Satellite channels, Flat-screen TV, Telephone

Outdoors

Outdoor furniture, Balcony

Living Area

Sofa, Sitting area

Internet

Wireless internet

Services

Wake-up service, Executive lounge access

Kitchen

Electric kettle, Dining table, Coffee machine

Bedroom

Linens, Wardrobe or closet

View

Sea view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Hypoallergenic pillow, Sofa bed, Feather pillow, Clothes rack, Non-feather pillow

Pool and Spa

Pool towels

Exclusive services

Concierge services, Complimentary snacks and drinks in the executive lounge all day, Complimentary breakfast in the executive lounge, Free newspapers and magazines in the executive lounge, Private check-in/out in the executive lounge, Free gym access, Access to private pool
Red Level Master Suite Ocean View with Terrace Bathtub
Room Type: Suite
Room Size: 85 m2
2 Twin bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Shower, Bidet, Toilet paper, Toilet, Conditioner, Bathtub, Shampoo, Shower cap, Bathrobe, Additional bathroom, Free toiletries, Toothbrush, Hairdryer, Slippers, Towels, Guest bathroom, Body soap, Private bathroom

General

Iron, Air conditioning, Key card access, Tile/Marble floor, Trash cans, Ironing facilities, Laptop safe, Smoke Alarm, Safe

Media & Technology

iPod dock, Satellite channels, Flat-screen TV, Telephone

Outdoors

Outdoor furniture, Balcony

Living Area

Sofa, Sitting area

Services

Wake-up service, Executive lounge access

Kitchen

Electric kettle, Dining table, Coffee machine

Bedroom

Linens, Wardrobe or closet

View

Sea view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Hypoallergenic pillow, Sofa bed, Feather pillow, Clothes rack, Non-feather pillow

Pool and Spa

Pool towels
RedLevel Deluxe
Room Type: Double
Room Size: 49 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Shower, Bidet, Toilet, Conditioner, Bathtub, Shampoo, Shower cap, Bathrobe, Free toiletries, Toothbrush, Hairdryer, Slippers, Towels, Toilet paper, Body soap, Private bathroom

General

Iron, Air conditioning, Key card access, Tile/Marble floor, Trash cans, Ironing facilities, Laptop safe, Smoke Alarm, Safe

Media & Technology

iPod dock, Satellite channels, Flat-screen TV, Telephone

Outdoors

Outdoor furniture, Balcony

Living Area

Sofa, Sitting area

Services

Wake-up service, Executive lounge access

Kitchen

Electric kettle, Dining table, Coffee machine

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Hypoallergenic pillow, Sofa bed, Feather pillow, Clothes rack, Non-feather pillow

Pool and Spa

Pool towels

FAQ's

Is this Alcala hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Alcala hotel?

Check-in time for Alcala hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Alcala hotel have a swimming pool?

No, this Alcala hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Alcala hotel?

Best-rates for the Alcala hotel starts from $1,108 per night with includes Parking, Designated Smoking Area, Balcony/Terrace, Security/Safety, View, Wheelchair Accessible, Private Beach, Restaurant, Hot Tub, Laundry, Pet Friendly, Oceanfront, Accessibility, Business Services, Sports/Activities, Wellness Facilities, Guest Services, Entertainment, Air Conditioner, Ocean View, Transportation/Shuttle, EV Charge Station, Spa, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Alcala hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Alcala hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alcala hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Alcala hotel?

Based on the information reported by the owner or manager, the Alcala hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Alcala hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD1,108
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