Is this Santander hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Santander hotel have a swimming pool?

Yes, this Santander hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Santander hotel?

Best-rates for the Santander hotel starts from $75 per night with includes Ocean View, Security/Safety, Entertainment, Laundry, Parking, Wheelchair Accessible, Fireplace/Heating, Internet, Kitchen, Pool, View, Bedding/Linens, Wellness Facilities, Bar, Air Conditioner, Business Services, Guest Services, Accessibility, Transportation/Shuttle with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Santander hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Santander hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Santander hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Santander hotel?

Based on the information reported by the owner or manager, the Santander hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Santander hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sercotel El Balcón de la Bahía | Hotel in Santander

| 9.2 (130 Reviews) | 1 Bathroom

Santander Hotel | Sercotel El Balcón de la Bahía

Hotel in Santander

Hotel with an outdoor pool, 6-minute walk to Paseo de Pereda
Along with an outdoor pool, this smoke-free hotel has a 24-hour business center and a conference center. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.
Sercotel El Balcón de la Bahía offers 20 air-conditioned accommodations with minibars and espresso makers. Beds feature down comforters. 40-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

Amenities

Air Conditioner

Parking

Pool

View

Wheelchair Accessible

Ocean View

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Bar

Guest Services

Entertainment

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Eco-friendly toiletries

Towels

Toilet paper

Shower

Hair dryer

Soap

Private bathroom

Shampoo

Bedroom

Air conditioning

Down comforter

Blackout drapes/curtains

Bed sheets

Heating

Desk

Iron/ironing board (on request)

Energy-saving switches

Local maps

LED light bulbs

Guidebooks/recommendations

Laptop-friendly workspace

Safe

Restaurant dining guide

Breakfast

Minibar

Espresso maker

Free bottled water

Parking

Onsite parking available only on request

Height restrictions apply for onsite parking

Wheelchair-accessible parking and van parking available

Secured uncovered self parking on site (EUR 17 per night)

Limited onsite parking

Beach shuttle (surcharge)

Accessibility

Wheelchair-accessible path to elevator

Hardwood flooring in room

7 on-site accessible parking spaces

Elevator door width (inches): 31

Wheelchair accessible (may have limitations)

Smooth flooring in public areas

Lever door handles

Wheelchair-accessible public washroom

Front entrance ramp

Wheelchair-accessible registration desk

Handrails in stairways

Stairway handrail height (inches): 35

Wheelchair-accessible van parking

Elevator

Hardwood flooring in public areas

Wheelchair-accessible parking

Wheelchair-accessible pool

Wheelchair-accessible registration desk height (inches): 43

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Tile flooring in public areas

Well-lit path to entrance

Activities

Health/beauty spa

Casino

Beach access

Bike parking

Outdoor pool

Bike storage

Entertainment

Streaming services

40-inch Smart TV

Digital channels

Netflix

General

Conference center (420 square feet of space)

24-hour business center

Meeting room

Banquet hall

Front-desk safe

Elevator

Spanish

French

German

English

At least 80% lighting from LEDs

Renovated entire property - September 2022

Smoke-free property

Double-glazed windows

Guest Services

Outdoor pool

Front desk (limited hours)

Daily housekeeping

Luggage storage

Tour/ticket assistance

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Pool umbrellas

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 11:00 pm contactless check-in available express check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available express check-out available

Child Policy

Children 9 and younger are not allowed at this property. all guests older than 9 are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Uncovered self parking fee: eur 17 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking onsite parties or group events are strictly prohibited special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Rosa

Oct 21, 2025 10:15:04 PM

Review Score: 10

Summary: Great location and amazing staff!

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Double Room, 1 Queen Bed Room Size: 140 square feet m² 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 0, Ping - 4, Square feet - 140, Square meters - 13, Bed count minimum 1, Bed count maximum 1
Deluxe Double or Twin Room, Bay View, Tower Room Size: 194 square feet m² 1 Queen Bed 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 194, Ping - 5, Bay view, Square meters - 18, Terrace, Location - top floor, Bed count minimum 1, Bed count maximum 2
Deluxe Double or Twin Room, Terrace Room Size: 205 square feet m² 1 Queen Bed 2 Twin Beds	General Square feet - 205, Number of living rooms 0, Pool view, Number of bedrooms - 0, Ping - 6, Square meters - 19, Terrace, Balcony, Bed count minimum 1, City view, Bed count maximum 2
Deluxe Double or Twin Room Room Size: 194 square feet m² 1 Queen Bed 2 Twin Beds	General Number of living rooms 0, Pool view, Number of bedrooms - 0, Square feet - 194, Ping - 5, Square meters - 18, Bed count minimum 1, City view, Bed count maximum 2
Junior Suite, 1 Queen Bed, City View, Tower Room Size: 431 square feet m² 1 Queen Bed	General Square meters - 40, Number of bedrooms - 1, Ping - 12, Location - top floor, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Square feet - 431, City view
Premier Double or Twin Room Room Size: 172 square feet m² 1 Queen Bed 2 Twin Beds	General Number of living rooms 0, Pool view, Number of bedrooms - 0, Square feet - 172, Ping - 5, Square meters - 16, Bed count minimum 1, Bed count maximum 2
Junior Suite, Terrace Room Size: 431 square feet m² 1 King Bed	General Square meters - 40, Pool view, Number of bedrooms - 1, Ping - 12, Balcony, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Square feet - 431