Spring Hotel Vulcano | Hotel in Arona

| 8.6 (171 Reviews) | 1 Bathroom

El Madronal Hotel | Spring Hotel Vulcano

Hotel in El Madronal, Arona

This smoke-free hotel features 2 outdoor pools, a full-service spa, and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Change of towels is available on request.
Spring Hotel Vulcano offers 371 air-conditioned accommodations with minibars and hair dryers. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, bidets, and complimentary toiletries. Irons/ironing boards, change of towels, and change of bedsheets can be requested.
2 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Eco Friendly

Child Friendly

Internet

Laundry

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome.

Payment Policy

In-room safe fee: eur 3.50 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses eco-friendly cleaning products

Reviews

Emilie

Feb 21, 2026 11:14:08 PM

Review Score: 4

Summary: I recently stayed at Hotel Vulcano, and unfortunately my experience did not meet the standards I expect from a four-star hotel. During my stay, I encountered several cockroaches in my room. When I informed reception, the initial solution offered was simply to provide spray. I had to insist on changing rooms myself, and this happened late in the evening without any clear apology or reassurance. This handling of the situation was disappointing. I also sent an email afterwards explaining my concerns, but I have not received any response. The lack of follow-up and communication is concerning. There was noticeable noise in the room that affected my comfort. In addition, I asked at reception if a bathrobe was available, but was told it was not — something I would normally expect in a hotel of this category. The hotel advertises yoga and Pilates as part of its wellness offering, yet these classes are only held twice per week in a small indoor room. Given the climate and setting, I would have expected a more suitable or outdoor space. This does not reflect the image presented in the marketing. Furthermore, the rooftop terrace is shown on Hotels.com as a facility, but access is not included in the standard room price, which feels misleading. One positive aspect was that I was allowed early check-in at around 11:30 am, which I appreciated. Overall, the guest handling and the gap between marketing and reality were disappointing.

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FAQ's

Is this Spring Hotel Vulcano pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Spring Hotel Vulcano have a swimming pool?

Yes, this Spring Hotel Vulcano has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Spring Hotel Vulcano?

Best-rates for the Spring Hotel Vulcano starts from $213 per night with includes Air Conditioner, Security/Safety, Business Services, Guest Services, Eco Friendly, Internet, Laundry, Accessibility, Bedding/Linens, Bar, TV, Balcony/Terrace, Spa, Restaurant, Child Friendly, Pool, Wheelchair Accessible, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Spring Hotel Vulcano a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Spring Hotel Vulcano wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Spring Hotel Vulcano is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Spring Hotel Vulcano?

Based on the information reported by the owner or manager, the Spring Hotel Vulcano indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Spring Hotel Vulcano?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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