The Palace, a Luxury Collection Hotel, Madrid | Hotel in Madrid

| 8.9 (517 Reviews) |   Pet Friendly  15 Bathrooms  48 Guests
Cortes Hotel | The Palace, a Luxury Collection Hotel, Madrid

Hotel in Cortes, Madrid

This luxury hotel is located in the heart of Madrid, within the Art Triangle. The Parliament is across the road, and the Royal Palace and Opera House within walking distance. The Palace Luxury Collection Hotel, Madrid offers elegant facilities only 984 feet from the Prado, Thyssen and Reina Sofia Museums. The hotel is famous for its beautiful stained-glass dome. Here a fantastic buffet breakfast with music is served. Rooms at the Palace are elegant and modern. There is also antique furniture and an internet television. Cocktails, coffees and aperitifs are offered in The 27 Club Bar, under the dome. Offering live music, the bar was made famous by Ernest Hemingway in his novel The Sun Also Rises.

The Palace, a Luxury Collection Hotel, Madrid is located in Madrid.

This 287 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Transportation/Shuttle, Guest Services, Entertainment, and several others. This is a 5 star rated property and has over 517 reviews with the average score of 8.9 . Coming to Madrid and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 287 Bedrooms Hotel if you want to learn more about this place in Madrid. These details are authentic, as they are provided by our partner, booking.com.

This The Palace, a Luxury Collection Hotel, Madrid in Madrid is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Palace, a Luxury Collection Hotel, Madrid”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Wine/Champagne
  • Kids' meals
  • Kid-friendly buffet
  • Restaurant
  • Fruit
  • Bar
  • Breakfast in the room
  • Special diet meals (on request)
Parking
  • Parking garage
  • Parking
  • Parking on site
  • Private Parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
Activities
  • Hair coloring
  • Facial treatments
  • Beauty services
  • Hair treatments
  • Body treatments
  • Fitness
  • Locker rooms
  • Manicure
  • Pedicure
  • Fitness center
  • Body scrub
  • Haircut
  • Massage
  • Hairstyling
General
  • Soundproof rooms
  • Pet friendly
  • Facilities for disabled guests
  • Air conditioning
  • Safe
  • Paid Wifi
  • Family rooms
  • Elevator
  • Heating
  • Non-smoking rooms
Guest Services
  • Daily housekeeping
  • Shuttle service (additional charge)
  • Hair/Beauty salon
  • Suit press
  • Shuttle service
  • Room service
  • Business center
  • Ironing service
  • Express check-in/out
  • 24-hour front desk
  • Valet parking
  • Concierge
  • Fax/Photocopying
  • Laundry
  • ATM on site
  • Car rental
  • Packed lunches
  • Pet basket
  • Dry cleaning
  • Currency exchange
  • Pet bowls
  • Baggage storage
  • Meeting/Banquet facilities
Internet
  • Wifi
  • Internet
Security/Safety
  • Fire extinguishers
  • Key card access
  • Smoke alarms
  • Key access
  • 24-hour security
  • Security alarm
  • CCTV outside property
  • CCTV in common areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Delivered food covered securely
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Face masks for guests available
  • Mobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Contactless check-in/out
  • Cashless payment available

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed and charges may apply.

Reviews

Value for money:
7.37
Location:
9.39
Staff:
8.97
Facilities:
8.18
Comfort:
8.8
Cleanliness:
8.59
GHADA
Jun 14, 2026 07:00:00 AM
Review Score:   8
Lebanon
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Premium Neptuno Twin Room with Fountain View
Room Type: Twin
Room Size: 35 m2
2 Twin bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Hairdryer, Towels, Body soap, Shower, Shampoo, Private bathroom, Free toiletries, Bathrobe, Toilet paper, Slippers, Conditioner, Toothbrush, Shower cap, Toilet

General

Interconnecting room(s) available, Key card access, Air conditioning, Safe, Smoke Alarm, Trash cans, Heating

Media & Technology

TV, Satellite channels

Living Area

Fireplace, Sofa

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

View

Landmark view

Kitchen

Coffee machine

Room amenities

Socket near the bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access, Concierge services
Palace King Room
Room Type: Double
Room Size: 35 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Hairdryer, Towels, Body soap, Shower, Shampoo, Private bathroom, Free toiletries, Bathrobe, Toilet paper, Slippers, Conditioner, Toothbrush, Shower cap, Toilet

General

Interconnecting room(s) available, Key card access, Air conditioning, Safe, Smoke Alarm, Trash cans, Heating

Media & Technology

TV, Satellite channels

Living Area

Fireplace, Sofa

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

View

Inner courtyard view, Landmark view, City view

Kitchen

Coffee machine

Room amenities

Socket near the bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access, Concierge services
Premium Twin Room with Street View
Room Type: Twin
Room Size: 32 m2
2 Twin bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Hairdryer, Towels, Body soap, Shower, Shampoo, Private bathroom, Free toiletries, Bathrobe, Toilet paper, Slippers, Conditioner, Toothbrush, Shower cap, Toilet

General

Interconnecting room(s) available, Key card access, Air conditioning, Safe, Smoke Alarm, Trash cans, Heating

Media & Technology

TV, Satellite channels

Living Area

Fireplace, Sofa

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Kitchen

Coffee machine

View

City view

Room amenities

Socket near the bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access, Concierge services
One-Bedroom Cervantes King Suite with City View
Room Type: Suite
Room Size: 70 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Hairdryer, Towels, Body soap, Shower, Shampoo, Private bathroom, Free toiletries, Bathrobe, Toilet paper, Slippers, Conditioner, Toothbrush, Shower cap, Toilet

General

Key card access, Air conditioning, Safe, Smoke Alarm, Trash cans, Heating

Media & Technology

TV, Satellite channels

Living Area

Fireplace, Sitting area, Sofa

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Kitchen

Coffee machine

View

City view

Room amenities

Socket near the bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access, Concierge services
One-Bedroom Cortes King Suite with Parliament View
Room Type: Villa
Room Size: 70 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Hairdryer, Towels, Body soap, Shower, Shampoo, Private bathroom, Free toiletries, Bathrobe, Toilet paper, Slippers, Conditioner, Toothbrush, Shower cap, Toilet

General

Interconnecting room(s) available, Key card access, Air conditioning, Safe, Smoke Alarm, Trash cans, Heating

Media & Technology

TV, Satellite channels

Living Area

Fireplace, Sitting area, Sofa

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

View

Landmark view

Kitchen

Coffee machine

Room amenities

Socket near the bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access, Concierge services
Grand Premium Neptuno King Room
Room Type: Double
Room Size: 38 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Hairdryer, Towels, Body soap, Shower, Shampoo, Private bathroom, Free toiletries, Bathrobe, Toilet paper, Slippers, Conditioner, Toothbrush, Shower cap, Toilet

General

Interconnecting room(s) available, Key card access, Air conditioning, Safe, Smoke Alarm, Trash cans, Heating

Media & Technology

TV, Satellite channels

Living Area

Fireplace, Sofa

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

View

Landmark view

Kitchen

Coffee machine

Room amenities

Socket near the bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access, Concierge services
Premium Neptuno King Room with Fountain View
Room Type: Studio
Room Size: 35 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Hairdryer, Towels, Body soap, Shower, Shampoo, Private bathroom, Free toiletries, Bathrobe, Toilet paper, Slippers, Conditioner, Toothbrush, Shower cap, Toilet

General

Interconnecting room(s) available, Key card access, Air conditioning, Safe, Smoke Alarm, Trash cans, Heating

Media & Technology

TV, Satellite channels

Living Area

Fireplace, Sofa

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

View

Landmark view

Kitchen

Coffee machine

Room amenities

Socket near the bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access, Concierge services
Deluxe Twin Room with Courtyard View
Room Type: Twin
Room Size: 32 m2
2 Twin bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Hairdryer, Towels, Body soap, Shower, Shampoo, Private bathroom, Free toiletries, Bathrobe, Toilet paper, Slippers, Conditioner, Toothbrush, Shower cap, Toilet

General

Interconnecting room(s) available, Key card access, Air conditioning, Safe, Smoke Alarm, Trash cans, Heating

Media & Technology

TV, Satellite channels

Living Area

Fireplace, Sofa

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Kitchen

Coffee machine

Room amenities

Socket near the bed

Accessibility

Accessible by elevator

View

Inner courtyard view

Exclusive services

Free gym access, Concierge services
One-Bedroom Palace King Suite
Room Type: Suite
Room Size: 57 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Hairdryer, Towels, Body soap, Shower, Shampoo, Private bathroom, Free toiletries, Bathrobe, Toilet paper, Slippers, Conditioner, Toothbrush, Shower cap, Toilet

General

Interconnecting room(s) available, Key card access, Air conditioning, Safe, Smoke Alarm, Trash cans, Heating

Media & Technology

TV, Satellite channels

Living Area

Fireplace, Sitting area, Sofa

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Kitchen

Coffee machine

View

Inner courtyard view, City view

Room amenities

Socket near the bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access, Concierge services
Premium King Room with Street View
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Hairdryer, Towels, Body soap, Shower, Shampoo, Private bathroom, Free toiletries, Bathrobe, Toilet paper, Slippers, Conditioner, Toothbrush, Shower cap, Toilet

General

Interconnecting room(s) available, Key card access, Air conditioning, Safe, Smoke Alarm, Trash cans, Heating

Media & Technology

TV, Satellite channels

Living Area

Fireplace, Sofa

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Kitchen

Coffee machine

View

City view

Room amenities

Socket near the bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access, Concierge services
Premium Cortes King Room with Parliament View
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Hairdryer, Towels, Body soap, Shower, Shampoo, Private bathroom, Free toiletries, Bathrobe, Toilet paper, Slippers, Conditioner, Toothbrush, Shower cap, Toilet

General

Interconnecting room(s) available, Key card access, Air conditioning, Safe, Smoke Alarm, Trash cans, Heating

Media & Technology

TV, Satellite channels

Living Area

Fireplace, Sofa

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

View

Landmark view

Kitchen

Coffee machine

Room amenities

Socket near the bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access, Concierge services
Palace Twin Room
Room Type: Twin
Room Size: 35 m2
2 Twin bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Hairdryer, Towels, Body soap, Shower, Shampoo, Private bathroom, Free toiletries, Bathrobe, Toilet paper, Slippers, Conditioner, Toothbrush, Shower cap, Toilet

General

Interconnecting room(s) available, Key card access, Air conditioning, Safe, Smoke Alarm, Trash cans, Heating

Media & Technology

TV, Satellite channels

Living Area

Fireplace, Sofa

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

View

Inner courtyard view, Landmark view

Kitchen

Coffee machine

Room amenities

Socket near the bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access, Concierge services
Deluxe King Room with Courtyard View
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Hairdryer, Towels, Body soap, Shower, Shampoo, Private bathroom, Free toiletries, Bathrobe, Toilet paper, Slippers, Conditioner, Toothbrush, Shower cap, Toilet

General

Interconnecting room(s) available, Key card access, Air conditioning, Safe, Smoke Alarm, Trash cans, Heating

Media & Technology

TV, Satellite channels

Living Area

Fireplace, Sofa

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Kitchen

Coffee machine

Room amenities

Socket near the bed

Accessibility

Accessible by elevator

View

Inner courtyard view

Exclusive services

Free gym access, Concierge services
One-Bedroom Neptuno King Suite
Room Type: Double
Room Size: 90 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Hairdryer, Towels, Body soap, Shower, Shampoo, Private bathroom, Free toiletries, Bathrobe, Toilet paper, Slippers, Conditioner, Toothbrush, Shower cap, Toilet

General

Interconnecting room(s) available, Key card access, Air conditioning, Safe, Smoke Alarm, Trash cans, Heating

Media & Technology

TV, Satellite channels

Living Area

Fireplace, Sitting area, Sofa

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

View

Landmark view

Kitchen

Coffee machine

Room amenities

Socket near the bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access, Concierge services
One-Bedroom Royal King Suite with Fountain View
Room Type: Double
Room Size: 160 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Guest bathroom, Hairdryer, Towels, Body soap, Shower, Shampoo, Private bathroom, Free toiletries, Bathrobe, Toilet paper, Slippers, Conditioner, Toothbrush, Shower cap, Toilet

General

Interconnecting room(s) available, Key card access, Air conditioning, Safe, Smoke Alarm, Trash cans, Heating

Media & Technology

TV, Satellite channels

Living Area

Fireplace, Sitting area, Sofa

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

View

Landmark view

Kitchen

Coffee machine

Room amenities

Socket near the bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access, Concierge services

FAQ's

Is this Cortes hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Cortes hotel?

Check-in time for Cortes hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Cortes hotel have a swimming pool?

No, this Cortes hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cortes hotel?

Best-rates for the Cortes hotel starts from $678 per night with includes Fireplace/Heating, Restaurant, Bar, Wellness Facilities, Breakfast, Internet, Toiletries, Laundry, Parking, Wheelchair Accessible, Accessibility, Transportation/Shuttle, Guest Services, Entertainment, Child Friendly, Air Conditioner, Pet Friendly, Security/Safety, Business Services, Spa with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Cortes hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cortes hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cortes hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cortes hotel?

Based on the information reported by the owner or manager, the Cortes hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cortes hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD678
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